Customer Support and Operations Assistant
About Sook:
Sook is an award-winning prop-tech start-up rapidly expanding across the UK and internationally.
Sook eliminates the barriers to physical retail by letting occupiers of any kind - brands, businesses, entrepreneurs and communities - rent our innovative, sustainable, and digitally-enhanced ‘pop-up’ spaces by the hour.
About the role:
We are looking for a confident person, to work in our site in West Quay, Southampton showing our occupiers/brands how to use and set up our spaces (opening and closing stores, building furniture, ensuring that they know how to utilise their space etc).
Duties/Responsibilities:
Key responsibilities and duties will include, but are not limited to:
● Providing an exceptional customer experience at all times
● Maintaining high standards of health, safety and security in our spaces
● Supporting brands to ensure they know how to use our spaces effectively
● Manning our spaces when there are no occupiers
What we are looking for:
● Someone with a desire to deliver amazing experiences for our brands
● Someone who is friendly and confident, with strong communication skills
● Previous retail/customer service experience would be a distinct advantage
● A real team player, who can be flexible to meet the needs of the business
Job Type: Zero hours contract
Salary: £10.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- Wellness programmes
- Team socials
- Holiday entitlement
- Monthly SOOKcess Awards
Schedule:
- Shifts will vary between Monday to Sunday based on staffing and handover requirements
- Early Mornings
- Department
- Operations
- Locations
- Southampton
Southampton
About Sook
Sook is on a mission to revolutionise the high street, by offering flexible, sustainable, digitally-enabled 'pop-up' space to any brand, business or community who needs it - when they need it - bookable by the hour.
Customer Support and Operations Assistant
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